The changing role of ticketing: from fare collection to a customer enabler – Snapper Services
In the latest whitepaper from Snapper:
What drives change in the ticketing industry?
How do successful businesses respond to change?
How has ticketing evolved?
Is ticketing about to be fired?
How can organisations ensure they are prepared for the changes ahead?
The digital revolution has already happened, and has re-shaped the way we live – from our everyday lives right down to the way we purchase goods and services. For businesses, this means that customer needs are constantly changing and the challenge now is to keep up. So how do public transport operators ensure that they are ready for these changes that are sometimes impossible to predict?
Download the whitepaper now or, for an even more in-depth learning experience, watch the webinar presentation via the link below.