Mobilise your ticketing system with Snapper Smartware™

Your customers have a smart card and the majority of them also have a smart phone.

Wouldn’t it be great if they could use them together to make their travel experience easy and more convenient?

Snapper has the answer with a platform that acts as an interface to connect your ticketing system to third-party providers. Examples of the services you can provide to your customers include reload, customer service and revenue protection. These are just the start.

 

Mobile Reload

Smartphones are now the dominant personal computing platform, allowing consumers instant and easy access to information and personal banking. Customers increasingly expect the same functionality from public transport ticketing.

Snapper can create the connection between your contactless smart card and an Android mobile (with NFC), so that the customer can:

  • view their card balance
  • top up their balance
  • view their transaction history
  • purchase or download a pass
  • in-app customer service
  • apply actions

Snapper provides the libraries for web developers to integrate the reload functions into an existing mobile application, or to create a new application which is consistent with your own ticketing system branding.

 

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Online Reload

Not everyone has access to an Android phone, so a Windows PC and a Mac option is recommended. As with the Mobile solution, Snapper will provide the libraries for an online reload application, which allows the user to:

  • view their card balance
  • top up their balance
  • view their transaction history
  • purchase or download a pass

A USB smart card reader is used to transfer information from the PC to the card instantly, rather than waiting to ‘pick up’ the transaction the next time public transport is used.

 

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Retail Reload

Sourcing and maintaining a retail network for smart card reload is expensive and time consuming. If you already have a network, it is likely you use proprietary payment devices that take up precious counter space and are costly to purchase or lease, limiting your ability to distribute widely.

The alternative is for Snapper to provide the connection between your back office and the most prevalent payment terminals used by retailers in your market such as Verifone, or PAX. Once Snapper has integrated with your back office and the payment gateway, you can benefit from:

  • a vast increase in distribution
  • reduced resource required to manage a retail network
  • improved convenience for customers
  • a significant reduction in cost

 

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