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Case Study: It’s in the doing

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When Snapper launched in 2008, we operated a fare collection and micropayments system in Wellington.  As we grew, we built a customer service interface for our call centre, brought a mobile reload app to market, and launched Australasia’s first mobile-on-the-go payments solution.

At industry events, we were often asked “Where did you buy that?”  Our contemporaries seemed surprised that we had developed these solutions ourselves, with a tight-knit team comprising talented people from our partners and our in-house team.  Could we offer this experience to others wanting similar systems?  And would a pure technology solution be enough?

Our opportunity to answer these questions came in 2014 when we partnered with Vix Technology to build a mobile NFC reload solution for the National Transport Authority in Dublin.  Read about our approach to the project and the outcome in this case study.

 

Read about the Leap mobile reload app